Shipping policy
Shipping Policy
Order Processing:
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- You’ll receive a confirmation email with tracking information once your order ships.
Shipping Times:
- Standard shipping: 3-5 business days (varies by location).
- Expedited shipping options may be available at checkout.
- Shipping times may be affected by carrier delays, weather, or holidays.
Shipping Rates & Carriers:
- Shipping costs are calculated at checkout based on location and order size.
- We use trusted carriers to ensure safe and timely delivery.
International Shipping:
- At this time, we offer international shipping.
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Customers are responsible for any duties, taxes, or customs fees.
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International shipping times vary and often take longer due to customs processing and carrier delays. Please allow extra time for delivery.
Lost or Delayed Shipments:
- If your package is delayed or missing, please check your tracking number and contact the shipping carrier first.
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If you need further assistance, reach out to our Operations Coordinator at gear@echelonfront.com.